Privacy Policy
Webway: Template Hub
Privacy Policy
Effective Date: 2025-07-01
App Name: Webway: Template Hub
Company Name: eldar it ©
Contact: support@eldar.rs
This Privacy Policy describes how eldar it ("we", "us", or "our") collects, uses, and discloses information when you install or use our Shopify app ("App").
1. Information We Collect
When you install and use the App, we may collect and store the following types of information from your Shopify store, with your explicit consent:
- Store Information: Store name, store owner email, store URL, store logo, and Shopify domain.
- Customer Information: Depending on the app’s functionality, we may access customer names, email addresses, shipping and billing addresses, and order history.
- Product Information: Depending on the app’s functionality, we may access product type, product category, and product names.
- Order Information: Order IDs, order details, fulfillment status, and transaction data.
- App Usage Data: Logs, event tracking, and analytics to help us improve performance and support.
2. How We Use Your Information
We use the collected data to:
- Provide, operate, and maintain the functionality of our App.
- Communicate with you about support, updates, or issues.
- Improve and optimize the App experience.
- Comply with Shopify Terms of Service and legal obligations.
3. Sharing of Information
We do not sell or rent your information. We may share data only under the following circumstances:
- With Shopify, as required for the App’s integration and functionality.
- With third-party service providers (e.g., AWS, email providers) who support us in hosting or service delivery under strict confidentiality agreements.
- As required by law, to comply with legal obligations or enforce our rights.
4. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including the United States. We ensure that such transfers comply with applicable data protection laws, including GDPR where applicable.
5. Data Retention
We retain your information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. You may request the deletion of your data at any time by contacting us at support@eldar.rs.
6. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to certain processing or withdraw consent.
- File a complaint with a data protection authority.
8. Children’s Privacy
Our App is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of the App after any changes constitutes acceptance of the new policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- eldar it ©
- support@eldar.rs